Frequently Asked Questions
Billing & Payments
Water bills are due by the 25th of each month.
A $5 late fee will be added to accounts with unpaid balances beginning on the 26th of each month. Accounts that remain delinquent may be subject to additional notices, fees, or service interruption.
We accept online payments, mailed payments, and cash or check payments in the office. Credit cards are not accepted in the office at this time.
Starting or Stopping Service
Please contact the office to complete a service application and provide any required documentation or deposits.
Service connection times vary depending on location, weather, and staffing, but most requests are processed as quickly as possible during business hours.
Contact the office with your requested shut off date and forwarding address for your final bill.
Water Service & Emergencies
First, check if neighboring properties are also affected. Then check for posted notices or maintenance updates. If the issue appears isolated to your property, contact the district office.
Please call the office as soon as possible if you notice running water, broken lines, or unusual wet areas near roads or meters.
Major leaks, broken water lines, loss of service, or water quality concerns may be considered emergencies. After hours emergency contact information is available on our Contact page.
Cloudy water is often caused by tiny air bubbles and usually clears within a few minutes. If discoloration or odor continues, contact the office.
